Become an IT Technical Support Professional From Zero
Free Download Become an IT Technical Support Professional From Zero
Published 9/2024
Created by Collins Gidisu
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 15 Lectures ( 2h 0m ) | Size: 668 MB
Start your IT career by learning IT support skills from troubleshooting hardware to managing users in Active Directory
What you'll learn:
Create bootable USB drives for Windows installations.
Join machines to workgroups and domains.
Configure network settings, including DHCP and static IP addresses.
Install and troubleshoot printers.
Manage users in Active Directory.
Perform basic hardware troubleshooting.
Use remote desktop tools for IT support.
Learn how to quickly access and install essential applications.
Requirements:
No previous experience need.
Have the will and desire to learn something new.
An interest in Information Technology.
A basic understanding of how to use a computer.
Description:
This course is ideal for individuals aiming to launch a career in IT support, whether you're completely new to the field or looking to enhance your existing skills. It provides a comprehensive foundation for those eager to understand the essential functions of IT systems. You'll begin with the basics, such as setting up bootable drives, and progress to more advanced topics like managing networks and configuring hardware. Along the way, you'll explore various tools and technologies critical to IT support, including system maintenance, troubleshooting, and basic cybersecurity practices.The course emphasizes hands-on learning, enabling you to develop the practical skills needed to diagnose and resolve common technical issues, manage computer systems, and ensure seamless network performance. You'll also learn how to assist users with hardware and software challenges, making you a valuable asset to any IT department.By the end of this course, you'll not only have gained a solid understanding of IT support fundamentals but also the confidence to apply these skills in real-world settings confidently. Whether you aspire to work in a help desk role or support an internal IT team, this course will equip you with the knowledge to excel in the growing field of IT support.
Who this course is for:
Aspiring IT professionals with little to no prior experience.
Individuals looking to develop practical IT support skills
Entry-level helpdesk or support technicians looking to upskill.
Homepage
https://www.udemy.com/course/become-an-it-technical-support-professional-from-zero/
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