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Certified Manager Of Quality Training

Last updated 1/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 9.92 GB | Duration: 23h 22m
Certified Manager of Quality and Organizational Excellence (CMQ/OE) Exam Preparation Course.

What you'll learn
Successfully pass the Certified Manager of Quality / Organizational Excellence (CMQ/OE) exam in the first attempt (confidently).
Lead Quality Management and Business Excellence initiatives in your organization to take it to the next higher level
Implement the proven quality management and quality improvement principles in your work areas.
Requirements
Candidates must have 10 years of on-the-job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge.
Description
You can use this course for two purposes:1. Passing the CMQ/OE certification exam. The course contains more than 200 practice questions.2. Lead the Quality Management and Business Excellence initiative in your organization.________________________________________Why this course?Learn Quality Management from an experienced instructor (retired as a Quality Director) having 35 years of "practical experience" in implementing Quality Management and Continuous Performance Improvement.1,200+ satisfied students. ________________________________________What is covered in this course? This course is fully aligned with the updated CMQ/OE Body of Knowledge.Section I LeadershipSection II Strategic Plan Development and DeploymentSection III Management Elements and MethodsSection IV Quality Management ToolsSection V Customer-Focused OrganizationsSection VI Supply Chain ManagementSection VII Training and Development________________________________________What are other students saying about this course?★★★★★ Excellent course, very good for the preparation of CMQ/OE concepts in brief. (5 stars by Murthy Srikanth C S)★★★★★ Well-structured courses ideal for preparing for the ASQ CMQ/OE. (5 stars by Guo-Ting Gu)★★★★★ I passed the CMQ/OE Exam yesterday! This lecture series was a huge help! I would certainly recommend it. (5 stars by Jill Sudol)★★★★★ I passed the exam, great course and explanation. (5 stars by Mary Hanna)★★★★★ It's so a great course, I recommend it to all those who are in the field of quality. (5 stars by Njmeldien Ismail Yahia Yahia)★★★★★ I like the way he explained the course. I am now confident to go ahead with the exam. (5 stars by WALID MOSTAFA)★★★★★ Yes, this is a great match. I will take the certification exam shortly! (5 stars by Camille Thornton)★★★★★ One of the most comprehensive courses. Everything you need to learn about Leadership and Management Excellence. It is not easy, but it's better than an MBA course. Absolutely worth it! (5 stars by Jacqui Mohlakoana)★★★★★ Great content and very clearly presented with examples. I highly recommend this course. (5 stars by David Woods MA, CMQ/OE, CQA, CMDA)★★★★★ The complex models and theories were well broken down and through practical examples, they were easy to understand. Looking forward to applying what I have learned. (5 stars by Tobias Trupp)________________________________________What are you waiting for?This course comes with Udemy's 30 days money-back guarantee. If you are not satisfied with the course, get your money back.Also, the course comes with lifetime access. Buy now. Watch anytime.I hope to see you in the course.________________________________________Note: We are not a representative of ASQ®, IASSC® or any other certification organization.ASQ® is the registered trademark of the American Society for Quality.IASSC® is the registered trademark of the International Association for Six Sigma Certification.We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use).
Overview
Section 1: Section I - Leadership
Lecture 1 Course Introduction
Lecture 2 1A Organizational Structures Part 1
Lecture 3 1A Organizational Structures Part 2
Lecture 4 1B1 Competencies of Leaders
Lecture 5 1B1 Situational Leadership Part 1
Lecture 6 1B1 Situational Leadership Part 2
Lecture 7 1B1 Transformational Leadership
Lecture 8 1B1 Emotional Intelligence
Lecture 9 1B2 Roles and Responsibilities of Managers
Lecture 10 1B3 Why to Change?
Lecture 11 1B3 Lewins Change Management Model
Lecture 12 1B3 Kotter Change Management Model
Lecture 13 1B3 Four Change Management Tools
Lecture 14 1B3 Change Effectiveness
Lecture 15 1B3 Organizational Culture
Lecture 16 1B4 Abraham Maslow's Motivation Theory
Lecture 17 1B4 Herzberg'w Two-factor Motivation Theory
Lecture 18 1B4. Douglas McGregor's Motivation Theory X and Y
Lecture 19 1B4. Negotiation
Lecture 20 1B4. Conflict Resolution
Lecture 21 1B4. Critical Thinking
Lecture 22 1B5. Empowerment
Lecture 23 1C1. Types of Teams
Lecture 24 1C2. Stages of Team Development
Lecture 25 1C3. Team-building Techniques
Lecture 26 1C4. Team Roles and Responsibilities
Lecture 27 1C4. Team Dynamics - Part 1
Lecture 28 1C4. Team Dynamics - Part 2
Lecture 29 1C5. Team Performance and Evaluation
Lecture 30 1D. ASQ Code of Ethics
Lecture 31 Download Section 1 Slides
Section 2: Section II - Strategic Plan Development and Deployment
Lecture 32 2A. Strategic Planning Models
Lecture 33 2A. Strategy 5 Ps
Lecture 34 2A. What is VMOSA?
Lecture 35 2A. Strategic, Tactical and Operational Planning
Lecture 36 2A. Hoshin Kanri Planning
Lecture 37 2A. Why Strategic Planning Fails?
Lecture 38 2B1. Internal and External Factors
Lecture 39 2B1. Risk Analysis
Lecture 40 2B2. Five Competitive Forces - Part 1
Lecture 41 2B2. Five Competitive Forces - Part 2
Lecture 42 2B2. Five Competitive Forces - Part 3
Lecture 43 2B2. Four Market-based Strategies
Lecture 44 2B3. Stakeholder Analysis
Lecture 45 2B4. Technology
Lecture 46 2B5. Internal Capability Analysis
Lecture 47 2B6. Legal and Regulatory Factors
Lecture 48 2C1. Tactical Plans
Lecture 49 2C2. Resource Allocation and Deployment
Lecture 50 2C3. Organizational Performance Measurement
Lecture 51 2C3. Benchmarking
Lecture 52 2C3. Balanced Scorecard
Lecture 53 2C4. Quality in Strategic Deployment
Lecture 54 Download Section 2 Slides
Section 3: Section III - Management Elements
Lecture 55 3A1. Principles of Management Part 1
Lecture 56 3A1. Principles of Management Part 2
Lecture 57 3A2. Management Theories and Styles - Scientific Management
Lecture 58 3A2. Organizational Theory
Lecture 59 3A2. Behavioural Theories
Lecture 60 3A2. Learning Theories Part 1
Lecture 61 3A2. Learning Theories Part 2
Lecture 62 3A2. System Thinking
Lecture 63 3A2. Situational Complexity
Lecture 64 3A2. Management Styles
Lecture 65 3A3. Interdependence of Functional Areas
Lecture 66 3A4. Human Resources Management
Lecture 67 3A5. Financial Management
Lecture 68 3A5. Income Statement
Lecture 69 3A5. Balance Sheet
Lecture 70 3A5. Cash Flow Statement
Lecture 71 3A5. Cost Structure
Lecture 72 3A5. Budgeting
Lecture 73 3A5. Financial Ratios Part 1
Lecture 74 3A5. Financial Ratios Part 2
Lecture 75 3A5. Portfolio Analysis
Lecture 76 3A6. Risk Management Part 1
Lecture 77 3A6. Risk Management Part 2
Lecture 78 3A7. Knowledge Management Part 1
Lecture 79 3A7. Knowledge Management Part 2
Lecture 80 3B1. Communication Techniques
Lecture 81 3B2. Interpersonal Skills Part 1
Lecture 82 3B2. Interpersonal Skills Part 2
Lecture 83 3B3. Communications in a Global Economy
Lecture 84 3B4. Communications and Technology
Lecture 85 3C1. Project Management Basics Part 1
Lecture 86 3C1. Project Management Basics Part 2
Lecture 87 3C2. Project Tools Part 1
Lecture 88 3C2. Project Tools Part 2 - Gantt Chart
Lecture 89 3C2. Project Tools Part 3 - CPM
Lecture 90 3C2. Project Tools Part 3 - PERT
Lecture 91 3C3. Measure and Monitor
Lecture 92 3C4. Project Documentation
Lecture 93 3D1. Quality Mission and Policy
Lecture 94 3D2. Quality Planning, Deployment and Documentation
Lecture 95 3D3. Balanced Scorecard
Lecture 96 3D3. Internal Audits
Lecture 97 3D3. Quality System Effectiveness
Lecture 98 3D3. Management Review
Lecture 99 3E1. Quality Management Standards
Lecture 100 3E2. Excellence Models Part 1
Lecture 101 3E2. Excellence Models Part 2
Lecture 102 3E3. Other Quality Methodologies Part 1
Lecture 103 3E3. Other Quality Methodologies Part 2
Lecture 104 3E4. Quality Guru Walter Shewhart
Lecture 105 3E4. Quality Gurus Edwards Deming - Intro
Lecture 106 3E4. Deming's 14 Principles - Part 1
Lecture 107 3E4. Deming's 14 Principles - Part 2
Lecture 108 3E4. Deming's 14 Principles - Part 3
Lecture 109 3E4. Deming's 14 Principles - Part 4
Lecture 110 3E4. Deming's 14 Principles - Part 5
Lecture 111 3E4. Edwards Deming - 7 Deadly Diseases
Lecture 112 3E4. Edwards Deming - System of Profound Knowledge
Lecture 113 3E4. Quality Guru Joseph Juran
Lecture 114 3E4. Quality Guru Philip Crosby
Lecture 115 3E4. Quality Guru Feigenbaum
Lecture 116 3E4. Quality Guru Ishikawa
Lecture 117 Download Section 3 Slides
Section 4: Section IV - Quality Management Tools
Lecture 118 4A1. Cause and Effects Diagram - The seven classic quality tools
Lecture 119 4A1. Flow Charts - The seven classic quality tools
Lecture 120 4A1. Check Sheets - The seven classic quality tools
Lecture 121 4A1. Pareto Charts - The seven classic quality tools
Lecture 122 4A1. Scatter Diagrams - The seven classic quality tools
Lecture 123 4A1. Control Charts - The seven classic quality tools
Lecture 124 4A1. Histograms - The seven classic quality tools
Lecture 125 4A2. Affinity Diagrams - Basic Management and Planning Tools
Lecture 126 4A2. Interrelationship Diagraphs - Basic Management and Planning Tools
Lecture 127 4A2. Tree Diagrams - Basic Management and Planning Tools
Lecture 128 4A2. Prioritization Matrices - Basic Management and Planning Tools
Lecture 129 4A2. Matrix Diagrams - Basic Management and Planning Tools
Lecture 130 4A2. PDPC - Basic Management and Planning Tools
Lecture 131 4A2. Network Diagrams - Basic Management and Planning Tools
Lecture 132 4A3. Root Cause Analysis - Process Improvement Tools
Lecture 133 4A3. Kepner Tregoe - Process Improvement Tools
Lecture 134 4A3. PDCA - Process Improvement Tools
Lecture 135 4A3. Six Sigma - Process Improvement Tools
Lecture 136 4A3. FMEA - Process Improvement Tools
Lecture 137 4A4. Brainstorming - Innovation and Creativity Tools
Lecture 138 4A4. Mind Mapping - Innovation and Creativity Tools
Lecture 139 4A4. Lateral Thinking - Innovation and Creativity Tools
Lecture 140 4A4. Five Whys - Innovation and Creativity Tools
Lecture 141 4A4. Design for Six Sigma (DFSS) - Innovation and Creativity Tools
Lecture 142 4A5. Cost of Quality (COQ)
Lecture 143 4B1. Process Goals
Lecture 144 4B2. Process Analysis
Lecture 145 4B2. Value Added vs Non Value Added Activities
Lecture 146 4B2. Waste Elimination Part 1 (Mura, Muri and Muda)
Lecture 147 4B2. Waste Elimination Part 2 (Eight Types of Wastes - TIMWOODS)
Lecture 148 4B3. Lean Tools - Introduction
Lecture 149 4B3. Lean - Quick Changeover, SMED
Lecture 150 4B3. Lean - Pull (JIT and Kanban)
Lecture 151 4B3. Lean - 5S (Workplace Organization)
Lecture 152 4B3. Lean - Value Stream Mapping (VSM)
Lecture 153 4B3. Lean - Poke-yoke (error proofing)
Lecture 154 4B3. Lean - Total Predictive Maintenance (TPM), Productivity (OEE)
Lecture 155 4B3. Lean - Kaizen
Lecture 156 4B3. Lean - Standard Work
Lecture 157 4B4. Theory of Constraints (ToC)
Lecture 158 4B4. Througput Accounting
Lecture 159 4C1. Basic Statistical Use
Lecture 160 4C2. Acceptance Sampling - Introduction
Lecture 161 4C2. Sampling Errors (Type I and Type II Errors)
Lecture 162 4C2. Acceptance Sampling Standards
Lecture 163 4C2. Sampling Methods
Lecture 164 4C3. Measurement of Central Tendency - Statistical Analysis
Lecture 165 4C3. Measurement of Dispersion - Statistical Analysis
Lecture 166 4C3. Basic Distributions Types (normal, bimodal, skewed)
Lecture 167 4C3. Process Control Charts (SPC) Part 1
Lecture 168 4C3. Process Control Charts (SPC) Part 2
Lecture 169 4C4. Measurement System Analysis (MSA) Part 1 - Introduction
Lecture 170 4C4. Measurement System Analysis (MSA) Part 2 - Accuracy
Lecture 171 4C4. Measurement System Analysis (MSA) Part 2 - Precision
Lecture 172 4C5. Trend and Pattern Analysis
Lecture 173 4C6. Process Variation
Lecture 174 4C7. Process Capability - Cp Cpk
Lecture 175 4C7. Performance Indices - Pp and Ppk
Lecture 176 4C8. Reliability - Introduction
Lecture 177 4C8b Reliability - Measures (MTTR, MTBF etc.)
Lecture 178 4C8. Reliability - Availability Measurements
Lecture 179 4C8. Reliability - Bathtub Curve
Lecture 180 Download Section 4 Slides
Section 5: Section V - Customer-Focused Organizations
Lecture 181 5A1and2. Internal and External Customers
Lecture 182 5A3. Customer Segmentation
Lecture 183 5A4. Qualitative Assessment
Lecture 184 5B1. Customer Needs
Lecture 185 5B1. Quality Function Deployment (QFD)
Lecture 186 5B1. Kano Model
Lecture 187 5B2. Customer Surveys
Lecture 188 5B2. Other Customer Feedback Methods
Lecture 189 5B2. Customer Value Analysis
Lecture 190 5B2. Customer Loyalty
Lecture 191 5B3. Customer Service Principles
Lecture 192 5B4. Multiple and Diverse Customer Management
Lecture 193 Download Section 6 Slides
Section 6: Section VI - Supply Chain Management
Lecture 194 6A. Supplier Selection and Approval
Lecture 195 6B. Supplier Risk Management
Lecture 196 6B. Counterfeit Parts
Lecture 197 6C. Supplier Communications
Lecture 198 6D. Supplier Performance
Lecture 199 6E. Supplier Improvement
Lecture 200 6F. Supplier Certification, Partnerships, and Alliances
Lecture 201 6G. Supplier Logistics and Material Acceptance
Lecture 202 Download Section 6 Slides
Section 7: Section VII - Training and Development
Lecture 203 7A. Training Plans
Lecture 204 7B. Training Needs Analysis
Lecture 205 7C. Training Materials, Development, and Delivery
Lecture 206 7C. Training Materials - Adult Learning
Lecture 207 7C. Blooms Taxonomy
Lecture 208 7C. Training Delivery Methods
Lecture 209 7D. Training Effectiveness
Lecture 210 Download Section 7 Slides
Section 8: Bonus Section
Lecture 211 BONUS LECTURE
Individuals attempting the Certified Manager of Quality / Organizational Excellence (CMQ/OE) exam,Quality Management leaders interested in improving their quality management knowledge

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Certified Manager Of Quality Training

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